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Privacy Policy

This privacy policy (the “Privacy Policy”) sets forth the collection and use practices of Promevo LLC, a Kentucky Limited Liability Corporation (“Promevo”, “ we”, “ us” or “ our”) for personal information that Promevo collects from you in the course of carrying out the services rendered to you, and through the Promevo website and application URLs under our control, including promevo.com and various sub-URL web pages, gpanel.promevo.com, shop.promevo.com and other websites through which You access or use the Services which You purchase from Promevo. By using our services and/or registering for an account with us, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure and retention of your personal data as described in this Privacy Policy. If you do not provide the information we require, we may not be able to provide some of our Services to you.

This Privacy Policy may refer to the user of Promevo’s services as “customer”, "you" or through any second person pronouns, such as "yours" etc. We want to develop relationships with our users based on respect and integrity. We are aware of the trust and confidence you demonstrate when you use our services, visit our websites and provide us with information. This Privacy Policy is posted to demonstrate our commitment to protecting your privacy online.



Information we collect and how we use it

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as our advertisements, press releases, website, and company blogs. In order to provide our full range of services, we may collect the following types of information:

  1. Information you provide - When you enable your organization for Promevo gPanel for Google Apps or other Promevo service or promotion that requires registration, we ask you for personal information (such as your name, email address, address and an account password). For certain services where credit card information is requested, Promevo does not store credit card information in our systems; such information is processed by a PCI compliant third party payment processor. We may combine the information you submit under your account with information from other Promevo services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

  2. Log information - When you access Promevo services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

  3. User communications - When you send email or other communications to Promevo, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

  4. Affiliated Promevo Services on other sites - We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to Promevo in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites (such as appspot.com) through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.

  5. Third Party Applications - Promevo may make available third party applications (for example, helpdesk functions and internet-based text chat) through its services. The information collected by Promevo when you use a third party application from within the Promevo services is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

  6. Links - Promevo may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

  7. Other sites - This Privacy Policy applies to Promevo services only. We do not exercise control over the sites displayed as search results, sites that include Promevo applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Promevo only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

  1. Providing our services, including the display of customized content and advertising;

  2. Auditing, research and analysis in order to maintain, protect and improve our services;

  3. Ensuring the technical functioning of our network;

  4. Protecting the rights or property of Promevo or our users; and

  5. Developing new services.

You can find more information about how we process personal information by referring to the supplementary privacy notices for particular services, where applicable.

For purposes within this privacy policy, Promevo is considered at times a Data Controller or a Data Processor depending on the service being provided.

Promevo processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.



Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case Promevo may not be able to provide those services to you.



Use of Cookies

When you interact with our Sites and Services, we try to make that experience simple and meaningful. When you visit our Site(s), our web server sends a cookie to your computer. Cookies are files that web browsers place on a computer's hard drive and are used to indicate whether you have visited the Site(s) previously. The data collected may include how you navigate around a web page and the most commonly clicked links on a specific web page. Certain technical information, such as your browser version and operating system, are also collected. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set (each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences). We use cookies for a number of purposes, including to: access a customer's account information when a customer logs into a Site, so that we can provide the customer with customized content, keep track of preferences you specify while you are using the Services, and to estimate and report total audience size (unique users) and traffic for our Sites, and to conduct research to improve the content and services of our Sites.



Web Beacons

We may use web beacons (also known as clear GIFs) to access cookies and count users who visit our Sites or open our HTML-formatted email messages. Web beacons are single-pixel graphic files with a unique identifier, similar to cookies. Web beacons are embedded invisibly on web pages and emails and are stored on a user's hard drive. You can modify your browser settings to control web beacons.



Behavioral Targeting/Re-Targeting

We partner with third party ad networks to either display advertising on our Sites or to manage our advertising on other websites. Our ad network partners may use cookies and web beacons to collect non-personally identifiable information about your activities on our Sites and other websites to provide you targeted advertising based upon your interests.



Information sharing

Promevo only shares personal information with other companies or individuals outside of Promevo in the following limited circumstances:

  1. We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

  2. We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

  3. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Promevo, its users or the public as required or permitted by law.

If Promevo becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement, or how many total users have subscribed to a Promevo service. Such information does not identify you individually unless otherwise arranged with you via a separate agreement.

Please contact us at the address below for any additional questions about the management or use of personal data.



Information security

We take appropriate security measures to ensure your personal information is treated securely and in accordance with this Privacy Policy and in accordance with applicable law, and to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal information.

We restrict access to personal information to Promevo employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Despite our efforts regarding security it is important to bear in mind that the Internet is not a secure means of communication. Personal information communicated through the Internet may be intercepted by other people. We cannot guarantee the security of Personal information sent to us through the Promevo services. You accept that you use the Promevo services at your own risk.



Your Responsibilities

With respect to your Promevo Accounts, You are required to protect Your passwords and take full responsibility for Your own, and third party, use of Your accounts. You are solely responsible for any and all activities that occur under Your Account. You agree to notify Promevo immediately upon learning of any unauthorized use of Your Account or any other breach of security.

When using the Promevo services, You are responsible for protecting the privacy rights of Your Users under all applicable laws and regulations, including EU GDPR laws, as they apply to Your organization. Your Administrators and Delegates may have the ability to access, monitor, use, or disclose data available to Users within the User Accounts. In order to use the Promevo services, You agree to obtain and maintain consent from Your Users to Your access, monitoring, use or disclosure of this data, and to Promevo providing You with the ability to do so. You are responsible for obtaining any necessary authorizations from Your Users to enable Promevo to provide our services.



Data integrity

Promevo processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.



Data Subject Rights

As a data subject you have available the following rights :

  • the right to access personal data held about you;
  • the right to object to processing (for example, direct marketing);
  • the right to data portability;
  • the right to complain about processing carried out by the Data Controller;
  • the right to object to automated decision making;
  • the right for the personal data being updated; and
  • the right to be forgotten.

To exercise any of these rights please contact the Data Protection officer below.

You can unsubscribe to marketing emails by clicking the provided link in marketing email footers "unsubscribe".

*Please note that if the subject data removal effects the services that Promevo provides, Promevo will contact the data subject with information regarding what services will be effected prior to taking action on the data request.



Accessing and updating personal information

When you use Promevo services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.



Enforcement

Promevo regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Promevo's treatment of personal information by contacting us through this web site or by writing to us at

Privacy Information
c/o Promevo, LLC
1720 Wildcat Blvd, Suite 200
Burlington, Kentucky, 41005
USA

When we receive formal written complaints at this address, it is Promevo's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Promevo and an individual.



Promevo Data Protection Officer

Promevo has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:

Promevo LLC
Attn : Data protection officer
1720 Wildcat Blvd, Suite 200
Burlington, Kentucky, 41005
USA
dataprotectionofficer@promevo.com



Changes to this Privacy Policy

Promevo reserves the right to modify the Site and this Privacy Policy at any time, in particular to reflect changes in market conditions affecting Promevo activities, changes in technology, changes in relevant laws and regulatory requirements and changes in Promevo system's capabilities. In the event that Promevo modifies this Privacy Policy, Promevo’s revised Privacy Policy shall be effective immediately upon the posting of such revised Privacy Policy on the Site. Accordingly, we would recommend that you periodically re-review this Privacy Policy. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at

Privacy Information
c/o Promevo, LLC
1720 Wildcat Blvd, Suite 200
Burlington, Kentucky, 41005
USA

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